Privacy Policy

This Privacy Policy describes how VelocityOS, operated by ChangeLabs Marketing LLC ("VelocityOS," "we," "us," or "our"), collects, uses, and shares information about you when you use our website and services.

1. Information We Collect

Information you provide directly

When you submit a contact form, book a sprint, or communicate with us, we collect information such as your name, company name, email address, phone number, and any details you share about your project or business situation.

Information collected automatically

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard server logs and analytics tools.

Cookies and similar technologies

We use cookies and similar tracking technologies to operate and improve our website. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver our services
• Communicate with you about your project, sprint engagements, and our work together
• Send operational communications, including confirmations and service updates
• Send our newsletter, Sprint Dispatches, to subscribers who have opted in
• Understand how our website is used and improve its performance
• Comply with legal obligations and enforce our agreements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service providers — third-party vendors who help us operate our website, process forms, send emails, or analyze usage. These providers are contractually bound to protect your information and use it only for the services they provide to us.
• Professional advisors — attorneys, accountants, or other advisors as needed in the ordinary course of business.
• Legal and regulatory authorities — when required by law, court order, or to protect the rights, property, or safety of VelocityOS, our clients, or others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

5. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You may also have the right to object to or restrict certain processing activities.

To exercise these rights or submit a privacy-related request, contact us at hello@velocityos.com

Newsletter opt-out: You may unsubscribe from Sprint Dispatches at any time by clicking the unsubscribe link in any newsletter email or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: